Explanation:
Temporary hardness is due to dissolved bicarbonates of Ca and Mg, which can be removed by boiling: Ca(HCO₃)₂ → CaCO₃↓ + H₂O + CO₂. Permanent hardness is caused by chlorides and sulfates of Ca and Mg, not removed by boiling. Sodium bicarbonate does not cause hardness. Methods to remove permanent hardness include treatment with washing soda (Na₂CO₃), ion exchange, or calgon.
Explanation:
Catalytic poisoning occurs when a substance (a catalytic poison) binds strongly to the active sites of a catalyst, blocking reactants from adsorbing and thereby destroying or reducing its catalytic activity. Arsenic acts as a poison for the iron catalyst used in the Haber process for ammonia synthesis.
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